Delivery & Returns

DELIVERY:

SHIPPING AUSTRALIA ONLY: Standard delivery is free for orders over $100. Orders under $100 incur a flat rate standard shipping fee of $10. We ship via AusPost or Star Track Couriers. Orders purchased before 11AM (AEST) Monday to Friday will be dispatched by the next business day. Excluding public holidays and is subject to change during sale periods. Delivery is within 2 days from the date of dispatch, depending on the delivery zone. Any queries please email sales@slimform.com.au or call 03 9429 5722

RETURNS:

You can return your unworn and unused products from your online order within 30 days of purchase. Please note that purchases must be returned with all original tags and labels attached.

Return address:

Slim Form – YUU Store Returns
78 Derrimut Drive
Derrimut
VIC 3026
Australia

Please email to notify us of return and advise if you wish to exchange or refund. You should include your order number and contact details within your parcel to help with the return process. We recommend you use registered mail when posting any returns, as YUU Sleepwear are not liable for parcels that may get lost in transit.

REFUNDS

It will take up to 10 business days for refunds to be processed from receipt of returned items to above conditions. The purchase price will be refunded to you using the original payment method once we have received the returned item back. You are responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes.

EXCHANGES

Exchanged items will be dispatched from warehouse within 3-5 workings of receipt of returned item to above conditions. You are responsible for any costs associated with returning the item to us including any currency conversion and/or local or international taxes. We send out exchanged item at our cost.

CAN I RETURN OR EXCHANGE MY ONLINE ORDER TO A STOCKIST?

Online orders must be returned to our warehouse and cannot be received by a stockist.

Any queries please email sales@slimform.com.au or call +61 3 9429 5722